STR Report (Smith Travel Research Report)

Quick Takeaways

  • AI may help people discover a business, but it rarely earns trust by itself.
  • Customers still check Google, reviews, photos, websites, and business listings before deciding.
  • Your website and trust signals need to support what people find in AI search.
  • The goal is still simple: be seen, be trusted, and be chosen.

Definition
An industry benchmarking report comparing hotel performance to a competitive set using Occupancy, ADR, and RevPAR.

Why It Matters
Gives context for pricing, demand, and market position—so decisions aren’t made in a vacuum.

✅ Best Practices

  • Maintain an apples-to-apples compset.
  • Review weekly/monthly trends.
  • Tie insights to rate, promo, and channel strategy.
  • Track index (MPI, ARI, RGI).

Common Mistakes

  • Using a mismatched compset.
  • Looking at one metric in isolation.
  • Treating STR as a report, not a roadmap.

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From Definitions to Decisions
Turn STR insights into action—pricing, promos, and channels that win your market.